West communications Ltd The Estate Office Charlestown St Austell PL25 3NJ tel: 01726 73361 fax: 01726 68880 www.west-comms.net

Telephone Systems, Hotel Solutions, Voice Mail, Plasma Screens and Projectors, P.A. Systems, Voice and Data Networking.

Profile
 
West Comms offers the complete communication solution incorporating many of the leading manufacturers in the industry. As Authorised Panasonic Dealers West Comms specialise in Telephone Systems, Hotel Industry Business System Solutions, Auto Attendants/Voice Mail, Professional Plasma Screens & Projectors.

West Comms also specialise in Public Address Systems, Voice & Data Networking (inc. Cat5, Cat6, Fibre Optic) & Audio Loop Systems.

West Comms currently has 900+ Business Customers ranging from SME's to Schools, Hotels, Pubs, Councils, Healthcare Trusts, Travel Agents, Car Dealerships, Doctors Surgeries, Dentists & Solicitors.

West Communications has specialised in telephony solutions since 1986 with over 900 business customers based throughout Somerset, Devon & Cornwall.

Over the years, we have established a reputation for excellent customer service and loyalty. In fact, more than 50% of our existing customers have ordered additional products and services over the last 12 months. 45% of all previous customers hold a current Maintenance Contract.

Dedication to customer care and standards is certified with our achievement of the coveted British Standard BS EN ISO 9001:2000 originally attained back in 1993.

“Here at West Comms we are dedicated to continually improving the effectiveness of our Services, and continue to strive to achieve and exceeds our customers expectations.”
Iain Stewart, Managing Director

The West Comms team are encouraged to develop individual expertise. All Engineering staff serve a minimum of a 3 Year Apprenticeship and are fully trained in all aspects of Health & Safety, CSCS Qualified and Panasonic Certified to install and program to the highest standards. From your initial contact with our sales team, continuing through to liaison with admin, you will find polite efficient advice and co-operation.

Partnerships

Panasonic Our status as a Main Authorised Panasonic Dealer means you can be confident that Panasonic-qualified engineers will install your systems.

Panasonic Leasing As a Panasonic Finance Partner, West Comms can offer discounted leasing arrangements on all Panasonic equipment for your business.

British Standards Originally registered back in 1993, West Comms has successfully completed the transition to the latest standards required by BSI. West Comms is certified as operating a Quality Management System which complies with the requirements of BS EN ISO 9001:2000 and covers the following scope: Maintenance of approved call routing apparatus and/or serially connected equipment in accordance with UKAS/TQAB/QAS1. Inspection and connection of installed call routing apparatus by the designated maintainer, in accordance with UKAS/TQAB/QAS2.
 

Activities
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